Frequently Asked Questions (FAQ)
Welcome to our Frequently Asked Questions (FAQ). We have put together some answers to the most common questions we receive. If this section does not provide you with a solution, please contact us, and we will answer your inquiry directly. You can call us toll-free at 888-446-5952 or reach out to us via WhatsApp.
Yes, your private information is protected by confidentiality laws. No confidential information can be released or discussed without your consent.
You have the right to confidentiality. You have the right to be treated with dignity and respect. You have the right to informed consent.. list patients’ rights here.
Yes, you may have a copay, depending on your insurance. A fee schedule will be provided to those who are uninsured.
Typically a full IOP length of stay is anywhere between eight to twelve weeks attending three days a week for three hours of group therapy each day.
Individual and family sessions are offered as a part of the IOP program for those who are in need of these services.
Absolutely, the more support, the better.
Yes, one will be provided upon admission in the patient handbook. Consistent attendance is mandatory.
We offer a variety of self-payment options to get the help you need at a price you can afford.
We accept cash and credit cards.
No. We do not treat patients under the age of 18.
Our clinic is your home away from home. You will be greeted with a smile, and we will treat you as a welcome guest. We attempt to make the patient feel safe and comfortable in our beautifully appointed facility. In a group setting, we avoid confrontational or adversarial treatment. The sessions use a cognitive behavioral approach, which looks at the thought process and beliefs underlying the patient’s behavior. Our therapists
come from a humanistic and supportive school of patient care. We do not use any confrontational techniques.
No. We have found that the relapse rate among patients is high when detox is done without the person participating in a program. Working with a patient committed to a comprehensive treatment program makes more sense. When we all have the same high level of commitment, we are much more likely to arrive at the desired outcome.